FAQ's

  • Why should I consider selling or buying a luxury watch from Luxury Watches of Atlanta?

    • With over 40 years of family-owned experience in Atlanta, our deep passion for luxury watches translates into superior service. Our expert team's extensive national network ensures top dollar for your watches and fulfillment of unique requests. Experience the Luxury Watches of Atlanta difference today.

  • How do I adjust the band of my watch?

    • Minor adjustments often suffice, but special tools or additional links might be required. Bring your watch to us for a free adjustment, and we can also provide additional Rolex links for purchase if needed.

  • How can I be sure I'm getting the best price for my watch?

    • We maintain transparency in our buying process by showing clients wholesale pricing sheets, so you know the value of your watch. We recommend getting a competitive quote for confidence that you are receiving the best offer.

  • How often should my watch be serviced?

    • Automatic watches typically require servicing every 3 to 5 years, depending on their wear and tear and age.

  • What are my options for selling my watch to Luxury Watches of Atlanta?

    • You can either bring your watch to our store for an in-person offer or mail it to us with a prepaid, fully insured shipping label. There’s no obligation to sell, and we offer free return shipping if you decide not to sell.

  • Are you an authorized dealer for brands like Rolex, Breitling, or Patek Philippe?

    • Luxury Watches of Atlanta is not an authorized dealer for Rolex, Patek Philippe, or any other luxury watch brand.

  • How do I know the watch I buy is authentic?

    • Every watch sold by Luxury Watches of Atlanta is guaranteed to be 100% authentic and original. We stand by this guarantee with a full refund offer for any authenticity issues.

  • Do I need to send my watch to Rolex for service?

    • No, our experienced watchmaker, formerly with Rolex in Dallas, provides quicker and more affordable services, guaranteed for one year.

  • How do I find the model and serial number of my Rolex watch?

    • For older Rolex models, find the serial number under the band’s end-piece at the 6 o’clock position. For models from around 2007 onwards, it’s on the internal bezel ring at the 6 o’clock. The model number is located between the lugs at the 12 o’clock position, regardless of the production year.

  • What if I'm not satisfied with my watch purchase?

    • Luxury Watches of Atlanta aims for 100% client satisfaction. If you're not pleased with your purchase, you can return it within 7 days.

  • Do you buy brands other than Rolex?

    • We purchase all luxury watch brands, even those not listed on our site. We’re eager to make you an offer on any brand.

  • Does the original Rolex warranty transfer when I buy a watch from you?

    • Yes, any remaining original factory warranty transfers if the Rolex is still within its 5-year warranty period.